Privacy Policy

Welcome to Navkar Tools. We value your privacy and are committed to protecting the personal information of our retailers, users, and distributors. This Privacy Policy explains how we collect, use, and safeguard your data when you use the Navkar Tools mobile application and backend services.

1. Information We Collect

We collect information that you directly provide to us during account registration and app usage. This includes:

• Personal Identification Details: Full name, business name, and date of birth.
• Contact Information: Mobile number, email address, and physical business address.
• Media/Images: Profile pictures and photos of your business cards uploaded during registration for account verification.

2. How We Use Your Information

The information we collect is utilized strictly to provide, improve, and secure our services, specifically to:

• Create and verify your retailer profile (subject to distributor/admin approval).
• Process shopping cart requests and fulfill orders.
• Provide transport details for delivery logistics.
• Send order status notifications and app banner marketing updates.
• Respond to queries and support requests submitted via contact forms.

3. Information Sharing and Disclosure

We do **not** sell, trade, or rent your personal information to third parties. We may disclose your information only to:

• Delivery and transport services for the sole purpose of shipping your orders.
• Comply with legal obligations, enforce our policies, or protect the safety and rights of Navkar Tools and its users.

4. Data Security & Storage

We implement a variety of industry-standard security measures to maintain the safety of your personal information. All API interactions are encrypted using secure sockets layer (SSL/HTTPS) technology, and passwords are hashed using secure cryptographic algorithms.

5. Data Retention & Account Deletion

We retain your personal data for as long as your account is active or needed to provide you with services. If you wish to delete your account and remove all associated personal data from our servers, you may submit a request by contacting us at the support details below. We will delete your account within 30 days of receiving the request.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy.

7. Contact Support

If you have any questions about this Privacy Policy or wish to request data deletion, you can reach us at:

📧 Email: support@nvrapp.com
📍 Address: Navkar Tools Center, Main Bazar Road, India